ORDER PLACEMENT
How do I place an order?
All orders can be placed online HERE. We do require a 48 hours notice for all orders as Daisy Bites Dog Bakery is a one woman bakery and all of our items are made to order.
However if you need your order sooner, please call us directly at 504.321.3257. We will always do our best to accommodate when we can!
How far in advance do I need to place my order?
Orders must be placed at least 48 hours in advance. You can book ahead online at anytime and simply select your desired pick-up or delivery date at checkout.
Please note shipping orders will be delivered 5-8 business days after purchase.
How long do your cakes, treats + biscuits last?
All of our products are made fresh to order and have no preservatives or artificial ingredients.
Cakes must be refrigerated until consumption. Please have your fur baby consume the cake within 72 hours of pick up for the very best experience. Cakes may be stored refrigerated for up to one week, or frozen for up to 1 month, however some natural color darkening may occur.
Treats + biscuits should be enjoyed within 30 days of pick up for the very best experience.
Can your treats be used as a meal replacement?
No, our treats are meant to be just that, a treat. Please do not use Daisy Bites as a meal replacement and monitor your fur baby as they consume our treats.
Always discuss dietary restrictions with your veterinarian.
SHIPPING + PICK UP INFORMATION
Do you ship or deliver?
At this time, we offer USA shipping on select products. Shipments will be delivered 5-8 business days after purchase.
We currently are unable to ship our cakes + pupcakes due to their delicate nature however we do offer local pick-up or delivery.
What are your shipping details?
Daisy Bites Dog Bakery has a flat rate shipping fee of $6 for the United States. We are NOT responsible for any damages and/or lost items once your order has left our care.
We will ensure our treats + biscuits are properly packaged and labeled as fragile.
Unfortunately the way UPS, USPS and other mailing services handle our packages is out of our control.
Considering our dog treats are ALL handmade and hand decorated, it is not possible for us to grant a FULL refund if the package is damaged or lost.
Please ensure you read all of our terms + conditions before purchasing as we wish to only see happy tails and want to provide you with the best customer experience when ordering our product.
Do you have a New Orleans or Northshore pick-up location?
We currently offer one pick-up location on The Northshore:
Your treats will be ready for you at 123 Girod Street, Mandeville, LA 70448 (right at VetNaturally)
Local delivery is also available.
RETURN POLICY
What is your Return Policy?
All of Daisy Bites Dog Bakery products are made to order and cannot be returned or exchanged.
We will be sending you a picture of your final product before shipping, once we receive your approval and your package is sent out, we will not accept any returns or exchanges.
Please ensure you read all of our terms + conditions before purchasing as we wish to only see happy tails and want to provide you with the best customer experience when ordering our product.
Can I reschedule or cancel my order?
Orders can only be rescheduled or canceled at least 48 hours in advance.
For health and safety reasons, if your order is not retrieved on the selected pick up date, we will discard it at the end of the day.
Please ensure you read all of our terms and conditions before purchasing as we wish to only see happy tails and want to provide you with the best customer experience when are ordering our product.
Can I get a refund?
Only if you cancel your order with 48 hours in advance. Otherwise, you will lose your order with no refund.
CONTACT INFORMATION
How can I contact Daisy Bites Dog Bakery if I have any additional questions?
Please send us your questions, special requests through our contact form on our "Contact Page" HERE. We will get back to you within one business day.
You can also email us directly at daisybitesdogbakery@gmail.com or DM us on Instagram + Facebook @daisybitesdogbakery
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FREE LOCAL DELIVERY
70448, 70470, 70471, 70433, 70434, 70005, 70124, 70118 + 70115 (min. order of $30 applies)
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QUALITY & CARE
Each order is looked over with care to ensure we only send quality products made with love.
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MORE QUESTIONS?
Didn't see your question answered? Simply contact us via our contact form HERE.